TERMS & CONDITIONS

Please carefully read through the terms and conditions of IdeaBatch’s service. If you have any questions, feel free to contact our customer service by Email, Phone or Live Chat

Quotation & Invoice

Client shall receive Quotations & Invoices via email by sales@ideabatch.com.my. The standard validity of ALL quotations & invoices is thirty (30) days. IdeaBatch reserve the rights to amend the given Quotation or Invoices after the standard validity period.

Payment

All payments are due and payable upon receipt to Idea Batch Venture (CIMB Account No: 8602305652). Any payment received will not be returned to the Client for any reason.

Information Handover

Any material handover by client related to the project must be clear, organized and listed systematically for IdeaBatch to begin work immediately. Client agrees that there might be extra charges in the case of any extra work cause by client such like sort out information, extra photo touch up, additional research, additional license material used and etc. The final work shall fully handover to client after final payment.

Copyright

Until the project is paid in full as specified in this agreement, IdeaBatch holds all rights to the materials. Once the project is completed and paid in full, IdeaBatch shall relinquishes all rights to the materials to the Client.

Marketing Rights

Client agrees to be included in the portfolio of IdeaBatch after the project completion, in which IdeaBatch may describe the scope of the project, publish images of the completed work as well as any information provided by the Client on the performance of the work.

Shut Down of Project

Client agrees to submit all material to begin work within thirty (30) days upon first payment made. All copy revision shall submit within thirty (15) days of receipt of each installment of copy. Client delays beyond ten (10) days response time will result in the project deadlines being moved back by the exact time delays for each occurrence; delays beyond ten (20) days response time will result in the project shall considered shut down. A minimum 5% of total project value shall collected by IdeaBatch to resume the project..

Cancellation

IdeaBatch reserves the right to cancel the project at any time for any reason, and is not liable for any damages as a result of the cancellation. In the event of such cancellation, IdeaBatch shall refund all fees paid by the Client.

Updated March 2018

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  • PARTNERSHIP WITH
The most valuable Web Design & Digital Marketing Agency