T&C

The last update time for this page is 13 Feb 2016

Quotation & Invoice

Since 15/5/2016, all Quotations & Invoices will send by sales@ideabatch.com.my. Quotation & Invoice validity is standard for 30 days, IdeaBatch reserve the rights to amend the given Quotation or Invoices after the given date.

Payment

All payments are due and payable upon receipt to Idea Batch Venture (CIMB Account No: 8602305652).

  • 100% Payment : Website AddOn, Printing, Annual Hosting & Services, Google Ads, SEO, Digital Marketing
  • 70% Deposit + 30% Final : Logo Design, Graphic Design, Photography, WebDesign, E-Commerce
  • 50% Deposit + 30% First Revision + 20% Final : WebDesign, E-Commerce (Upon Approval)

Above shown are standard terms. Advance Payment will not be returned to the Client for any reason

Procedure of Work

  • Logo Design, Graphic Design, Marketing Proposal
    – Concept : Design / Marketing concept will provided to client in sketch or digital format within 2 weeks after deposit made & information fully handover by client.
    – Revision : Base on design concept, up to 2 revisions are included at no extra charge unless there are changes in design concept and project description as client accepted at first place. Client agrees to submit all copy revision within 14 days of receipt of each installment of copy. Client delays beyond 14-day response time will result in the project deadlines being moved back by the exact time delays for each occurrence.  Client agrees that if there is no revision submitted after 21 days, the copy is approved as-is.
    – Final : Vector Files & any file formats required for final works will burn into a DVD and delivered to client after final payment.
  • WebDesign, Web Development, E-Commerce
    – Concept : Design concept shall chosen by before projects is begin. A 60% – 80% demo website shall complete and ready for first revision (if there is any) within 1 months after information fully handover by client & deposit made.
    – Revision : Up to 2 revisions are included at no extra charge unless there are changes in design concept and project description as client accepted at first place. All copy revision shall submit within 14 days of receipt of first demo site is presented. Client agrees that some design shall not able to change or occur extra cost due to coding issue. Client delays beyond 14-day response time will result in the project deadlines being moved back by the exact time delays for each occurrence. If there is no revision submitted after 21 days, the copy is approved as-is.
    – Final : The final payment should made before website live and 14 days is given to monitor of the site. IdeaBatch shall not bear any issue founded after the given period to client after annual services period.
  • Digital Marketing (SEO, Google Ads, Email Marketing, SMS Marketing)
    – Payment & Set Up : Set Up of account & work shall be done within 2 weeks after information fully handover by client & deposit made. Refund is provided if promised keyword or page is not optimized or no advertisement on google within specified timeline.

Copyright

Until the project is paid in full as specified in this agreement, IdeaBatch holds all rights to the materials. Once the project is completed and paid in full, IdeaBatch shall relinquishes all rights to the materials to the Client.

Marketing Rights

Client agrees to be included in the portfolio of IdeaBatch after the project completion, in which IdeaBatch may describe the scope of the project, publish images of the completed work as well as any information provided by the Client on the performance of the work.

Cancellation

IdeaBatch reserves the right to cancel the project at any time for any reason, and is not liable for any damages as a result of the cancellation. In the event of such cancellation, IdeaBatch shall refund all fees paid by the Client.

Others

  • Shut Down & Restart of Project
    If client is not able to provide information to work within 1 months after deposit / payment is made, the project will considered closed. Only upon special approval the project will restart. Client agree that restart of project might cause delay of work & extra cost.
  • Information Handover
    Information handover by client must be clear, organized and list systematically. There might be extra charges if IdeaBatch need to sort out information, extra photo touch up, research and purchase stock photos/picture with copyrights and other extra works cause by client side. The final work will fully handover back to client after final paymen

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