TERMS & CONDITIONS

Quotation & Invoice

All Quotations & Invoices will send by sales@ideabatch.com.my. Quotation & Invoice validity is standard for 30 days, IdeaBatch reserve the rights to amend the given Quotation or Invoices after the given date.

Payment

All payments are due and payable upon receipt to Idea Batch Venture (CIMB Account No: 8602305652).

  • 100% Payment : Additional Revision, Website Addon, Printing, Website Maintenance, Server Hosting , Google Ads, Search Engine Optimization & etc
  • 70% Upon Confirmation + 30% Final : Logo Design, Graphic Design, Web Development, E-Commerce & etc
  • 50% Upon Confirmation + 30% First Revision + 20% Final : WebDesign, E-Commerce (Upon Approval)

Above shown are standard terms. Any payment received will not be returned to the Client for any reason.

Standard Operation Procedure

  • Graphic Design (Logo Design, Corporate Profile & etc)
    1. Preview : Design will provided to client in sketch or digital format within 2 weeks after first payment made & information fully handover by client.
    2. Review : Base on preview of design, up to 2 revisions are included at no extra charge unless there are changes of whole design or project description as client accepted at first place. Client agrees to submit all copy revision within 14 days of receipt of each installment of copy. Client delays beyond 14-day response time will result in the project deadlines being moved back by the exact time delays for each occurrence.  Client agrees that if there is no revision submitted after 21 days, the copy is approved as-is.
    3. Final : Vector files and any file formats required for final works will burn into a DVD and delivered to client after final payment.
  • WebDesign, Web Development, E-Commerce
    1. Preview : A 40% – 60% (frontend) completed demo website shall be able to preview within 8 weeks after information fully handover by client & first payment made. If there is any reference site client wish us to folloe, it shall provided by client before projects is begin.
    2. Review : Up to 2 revisions are included at no extra charge unless there are changes of website structure or project description as client accepted at first place. There might occur extra charges to change some default layout or custom function. All copy revision shall submit within 14 days of receipt of first demo site is presented. Client delays beyond 14-day response time will result in the project deadlines being moved back by the exact time delays for each occurrence. If there is no revision submitted after 21 days, the copy is approved as-is.
    3. Final : The final payment should made before website live and 14 days is given to monitor of the site. IdeaBatch shall not bear any issue founded after the given period or after website maintenance service period.
  • Digital Marketing (SEO, Google Ads & etc)
    1. Payment & Set Up : Set up of account & work shall be done within 2 weeks after information fully handover by client & 100% payment made. Refund is provided if promised keyword or page is not optimized or no advertisement on google within specified timeline.

Copyright

Until the project is paid in full as specified in this agreement, IdeaBatch holds all rights to the materials. Once the project is completed and paid in full, IdeaBatch shall relinquishes all rights to the materials to the Client.

Marketing Rights

Client agrees to be included in the portfolio of IdeaBatch after the project completion, in which IdeaBatch may describe the scope of the project, publish images of the completed work as well as any information provided by the Client on the performance of the work.

Cancellation

IdeaBatch reserves the right to cancel the project at any time for any reason, and is not liable for any damages as a result of the cancellation. In the event of such cancellation, IdeaBatch shall refund all fees paid by the Client.

Others

  • Shut Down & Restart of Project
    If client is not able to provide information to start work within 1 months after first payment is made or provide revision within 8 weeks revision period, the project will considered closed. Only upon special approval the project will restart. Client agree that restart of project might cause delay of work & extra cost.
  • Information Handover
    Information handover by client must be clear, organized and list systematically. There might be extra charges if IdeaBatch need to sort out information, extra photo touch up, research and purchase stock photos/picture with copyrights and other extra works cause by client side. The final work will fully handover back to client after final payment.

– last update on 7th Feb 2018

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  • GROW TOGETHER WITH
  • SALES GENERATE BY
  • PARTNERSHIP WITH
The most valuable Web Design & Digital Marketing Agency